If you’re an active user who is experiencing technical issues with NIOGEMS software, please contact us:

When you contact NIOGEMS help desk, please provide the following information: 

  1. Your operating system version
  2. A brief description of your issue(s) including attachments showing error/warning messages (if available)
  3. A brief description of the trouble shooting steps you have taken
Password Reset Requests

If you’re an Indian Affairs federal user, please submit a “Password Reset” ticket through the Service Center: https://indianaffairs.servicenowservices.com.

If you’re a Tribal user, you won’t be able to use the Service Center. Please contact the NIOGEMS help desk instead.

Additional Information

Contact Us

13922 Denver West Parkway, Suite 200
Lakewood, CO 80401-3142
9:00 a.m. – 4:00 p.m. MST, Monday-Friday