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NIOGEMS Technical Assistance

Our help desk provides technical support to authorized users of NIOGEMS software.

If you’re an active user who is experiencing technical issues with NIOGEMS software, please contact us: 

When you contact NIOGEMS help desk, please provide the following information:  

  1. Your operating system version
  2. A brief description of your issue(s) including attachments showing error/warning messages (if available) 
  3. A brief description of the trouble shooting steps you have taken 
Password Reset Requests 

If you’re an Indian Affairs federal user, please submit a “Password Reset” ticket through the Service Center: https://indianaffairs.servicenowservices.com

If you’re a Tribal user, you won’t be able to use the Service Center. Please contact the NIOGEMS help desk instead. 

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Additional Information

Contact Us

NIOGEMS
13922 Denver West Parkway, Suite 200
Lakewood, CO 80401-3142
9:00 a.m. – 4:00 p.m. MST, Monday-Friday

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