Answer
The EEO Counselor will listen to your concerns and inform you of your rights responsibilities under the EEO complaint process. You may also be offered the opportunity to use a mediator from The Office of Collaborative Action and Dispute Resolution (CADR), the BIA’s alternative dispute resolution process. The EEO Counselor will ask you specific questions and make inquiry into the matter, with your permission, by discussing the problem with your supervisor, associates, or personnel representative. The EEO Counselor will attempt to resolve the problem informally while communicating with you the process steps and actions required.
