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Frequently asked questions

No, as of December 31, 2013, ESRI® phased out the complimentary use of Bing Maps with ArcGIS. If you would like to continue using Bing Maps, you will need to obtain a Bing Maps key directly from Microsoft. For more information on how to accomplish this, refer to ESRI's Bing Maps FAQ.

To obtain ArcGIS software, contact the Geospatial Support Help Desk at 877.293.9494 or geospatial@bia.gov and request an Enterprise License Agreement (ELA) Application Form, ArcGIS software order form (also referred to as a New Order Packet), and the current ArcGIS Product List.

ArcGIS software and the accompanying online courses listed on the ArcGIS Product List are available at no cost to existing ELA program participants.

BIA may approve a Payment Plan per 25 CFR § 171.550 if:

  • You certify that you are financially unable to make a lump sum payment;
  • You provide additional information we request, which may include information identified in 31 CFR 901.8, ‘‘Collection in installments’’; and
  • You sign our Payment Plan containing terms and conditions we specify.

Contact your local irrigation office to get started.  You must apply within 30 days of the bill due date.

Note: You will incur additional costs if you are granted a Payment Plan per 25 CFR § 171.555. Payment Plans are not available for Supplemental Bills, for landowners with an outstanding delinquency, or to landowners who have defaulted on a Payment Plan within the previous six years.


Contact the U.S. Treasury Debt Management Center toll free at 1 (888) 826-3127. 

Also see: https://www.fiscal.treasury.gov/dms/faqs/for-the-general-public.html 

If your delinquent debt situation is specifically due to COVID-19, state that you need relief due to COVID-19 hardship.

BIA will provide public notice of proposed O&M rates annually in the Federal Register, publications may be obtained at www.federalregister.gov. You may also contact the irrigation facility servicing your farm unit.

The final rates for the 2019 and 2020 calendar years for all irrigation projects where we recover costs of administering, operating, maintaining, and rehabilitating them was published in the Federal Register on July 12, 2019 (84 FR 33280).

You should ensure that any amounts owed to BIA on the date of your petition for bankruptcy are reflected on your schedules and statement of financial affairs.  If you did not include your BIA debt, you should amend those documents to reflect the debt owed to BIA, and ensure BIA is treated equitably under your plan.  You should provide notice of the bankruptcy to your local irrigation office.  

If the irrigation bill was issued after the date of your bankruptcy petition you should pay the bill, it is not impacted by your bankruptcy filing.

If you own or lease land within an irrigation project, the BIA will assess you annual fees to administer, operate, maintain, and rehabilitate irrigation project facilities. Your bill includes charges for operation and maintenance (O&M) or construction and costs for the current irrigation season.

The amount due is calculated by multiplying your share in your allotment, farm unit or tribal unit by its acreage by  the rate for the project. The irrigation project may enforce a minimum billing charge or storage fee. In addition, you may have entered into an agreement for a surcharge;  in these cases the formula will not apply.

  • BIA will not provide you with irrigation service until your bill is paid or you arrange a payment plan within 30 calendar days after the due date. 

  • If you do not pay your bill prior to the close of business on the 30th day after the due date, BIA considers your bill past due. The BIA will send you a notice and assess you with the following:

    • interest at the rate established by the Secretary of the Treasury in accordance with 31 U.S.C. 3717 from the original due date;

    • an administrative charge of $12.50; and

    • 90 days after the due date, your bill shall be assessed with a penalty charge of 6 percent per year accruing from the original due date.

  • BIA will forward your past due bill to the U.S. Treasury, no later than 180 days after the original due date, as required by 31 CFR 901.1.  In addition, per current U.S. Treasury policy, you may be charged fees in excess of 30%.


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