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Does the Geospatial Support Help Desk provide automatic upgrades when a new ArcGIS software version is released?


No, the Branch of Geospatial Support does not automatically provide ArcGIS software upgrades; however, we do notify the primary Geographical Information System (GIS) contact at each organization that an upgrade is available. We also provide an order form, a current product list, and any new information regarding the software upgrade when we send out the notification.

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