Charlene Toledo

Charlene Toledo is a member of the Pueblo of Jemez and the current Division Chief of the Division of Probate Services.  She began her federal career with the former Office of the Special Trustee (currently Bureau of Trust Funds Administration) in March 1991. After 17 years, she transferred to the Bureau of Indian Affairs. Her 31 years of federal service has been dedicated to trust reform efforts by automating manual processes, developing desk operating procedures, updating regulations, and migrating four legacy systems to the new land asset management system. The migration of the legacy systems eliminated dual entry, automated transaction posting, implemented checks and balances for incoming and outgoing income and improved distribution of income to landowners. She continues to work with various Department of the Interior agencies to improve trust processes to improve service to the American Indians, American Indian Tribes and Alaska Natives. On her days off she enjoys baking and touring on a motorcycle. She holds a B.A. with an accounting concentration from the University of New Mexico.