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Office of Trust Services Geospatial Support

 

GIS Support Program Serving Tribes and BIA

  Important Announcements
  • We currently have openings in our Map Design class in Lakewood, CO February 15-17.  Please fax or email registrations to the OTSGS as soon as possible if interested.
  • New 2012 Training Schedule has been released - The OTSGS is pleased to announce the release of the training schedule for January-September 2012.  All registrations can be faxed to 303-231-5229 or emailed to otsgs@bia.gov.  All questions can be directed to the OTSGS Help Desk at 877-293-9494.
  • OTSGS Office has moved to a new building -We moved into our new location on Monday, November 27th. All phone numbers will be forwarded to the toll free number, 877-293-9494, using an analog line until our new VOIP phones are installed. The fax line will also be on an analog line.  All old and current phone numbers have been forwarded to the Help Desk phone.  Please be patient as it takes about 30 seconds for the phone to actually ring on our end.  The fax line is now up and running as well. 
  • Passes are now available for the ESRI International User Conference--The 2012 ESRI User Conference is coming up, July 23-27, 2012 in San Diego, CA and there are some available passes to attend this conference through the ELA.  Please contact the OTSGS Help Desk for more information.
  • The Office of Trust Services has made the decision that the name, National Geospatial Resource Center (NGRC), will no longer be used.  We will now be called Office of Trust Services Geospatial Support.  Be assured that all current support and services will still be available.  This is just a way to differentiate the way we are currently structured with how we were structured in the past.  Thank you all for your understanding during this transitional period.  
  • The Office of Trust Services Geospatial Support is pleased to announce that the general distribution of ArcGIS Desktop version 10 to BIA employees has begun.  Changes affecting those within BIA using previous versions of the software who wish to upgrade to version 10, for those placing orders for ArcGIS Desktop for the first time, or for those who choose to continue using previous versions that are currently pointed to the OTSGS License Manager server, use the links below for more information (this pertains to BIA users only):
  • ArcGIS 10 software is available for distribution to Tribal ELA customers beginning November 22, 2010!  Please see the ArcGIS 10 Product List.

 

TABLE OF CONTENTS

 

THE DOI / ESRI ENTERPRISE LICENSE AGREEMENT (ELA)

The current Enterprise License Agreement (ELA) between Esri and the Department of the Interior (DOI), USGS BPA No. G09PA00003, was amended by Addendum 2008BPA4818 on October 1, 2008, and has been extended through March 10, 2013.

BIA and Federally Recognized Tribal Entities (FRTE) can obtain specific Esri products through the Office of Trust Services Geospatial Support (OTSGS) at no cost. The OTSGS administers the configuration, distribution, and support of the Esri products related to the Agreement.

The Enterprise License Agreement provides:

  • ArcGIS core software and most extensions
  • Select Virtual Campus Standard Subscription courses and workshops
  • Paid maintenance for existing products
  • A limited number of Esri specialty products
  • Discounts on purchases of other Esri and third-party royalty products
  • Technical Support: All technical support inquiries should be directed to the OTSGS Help Desk  

Please read the 2011 updated OTSGS ELA Participation Policy here.

 

PRODUCT LIST

View ArcGIS 10 Product List

The items in the list are available at no cost to approved applicants. Use the list of products and part numbers to help you complete your order. Please note that new Esri Virtual Campus Web Courses are added to the product list frequently.

For ArcGIS 10 orders, please refer to the minimum system requirements prior to installation and also refer to this list of FAQ.

 

HOW TO OBTAIN GIS SOFTWARE 

Please take note of the new ordering process.

To become a new ELA customer, a designated Departmental Point of Contact can call the OTSGS Help Desk at 877-293-9494 to start the application process for eligible Departments.  Once the application is approved, ELA customers can order software through the OTSGS Help Desk.

If you are an existing ELA customer, the Departmental Point of Contact (POC) can contact the OTSGS Help Desk.  Afterwards, an ELA Reconciliation Consultant will be in contact and work with you to update existing customer information and to order new products.  Please select items from the Product List when ordering.

Please be aware that, under the current Esri/DOI License Agreement, the OTSGS will not automatically send upgrades for existing software licenses.  Contact the OTSGS Help Desk to request software upgrades.

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PRODUCT NEWS

For the latest information about Esri Products visit ESRI Products.

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OTHER ESRI PRODUCTS  

Esri products not listed in the Product List may be available for purchase at a discount. Approved applicants may use Requisitions, credit cards, or Purchase Orders to acquire those products. Price quotes can be requested by contacting Charlotte Jordan, Esri Federal Customer Service Representative, E-mail: cjordan@esri.com, phone: 888-377-4575, extension 1-2602. 

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ESRI EVENTS

To learn about Esri events, visit ESRI Events.

 

OTSGS and ESRI GIS TRAINING  

The Office of Trust Services Geospatial Support (OTSGS) provides GIS training to BIA offices and employees of Federally Recognized Tribal Entities. There is no tuition cost for this training.  Expenses for transportation, hotel accommodations, and meals are the responsibility of the participant. Training courses are taught at the OTSGS Lakewood Training Facility in Lakewood, CO and various field locations. Training dates and availability are subject to change at the discretion of the OTSGS. 

Complete the registration form (the last page of the training schedule)  and fax the printed form to OTSGS Registration at 303-231-5229 or email to otsgs@bia.gov.  Please contact OTSGS registration at 877-293-9494 or 303-231-5228 (OTSGS Help Desk) for further questions.

Instructor-Led and Virtual Campus Training News

A select number of Esri Web-based, standard subscription, Virtual Campus GIS courses and workshops are now available, at no cost, through the current Enterprise License Agreement (ELA) between Esri and the Department of the Interior (DOI).  Please see the Product List for available courses through the ELA, and contact the OTSGS Help Desk to enroll in courses. Go to ESRI for detailed information about specific courses available in the Product List.

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 POINT OF CONTACT INFORMATION

OTSGS Help Desk:  877-293-9494 or 303-231-5228, otsgs@bia.gov or micah.broderick@bia.gov 

  • Ann Taylor: 303-449-7779, extension 8276
    Esri Federal Account Manager. E-mail: anne_taylor@esri.com Fax: 303-449-8830

  • Charlotte Jordan: 888-377-4575, extension 1-2602
    Esri Federal Customer Service Rep. E-mail: cjordan@esri.com Fax: 909-793-4801

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2012 Office of Trust Services Geospatial Support